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Office Manager

2 months ago

Portland, Indiana, United States Karmen Ward - State Farm Agent Full time
Job Overview

Karmen Ward - State Farm Agent is seeking a highly organized and detail-oriented Office Manager to join our team. As a key member of our agency, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service.

Key Responsibilities
  • Customer Service: Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Office Management: Oversee the day-to-day operations of the office, ensuring that all tasks are completed efficiently and effectively.
  • Team Collaboration: Work closely with other team members to achieve agency goals and objectives.
  • Problem-Solving: Proactively identify and resolve issues that may impact customer satisfaction or office operations.
Requirements
  • Communication Skills: Excellent written, verbal, and listening skills.
  • Organizational Skills: Highly organized and detail-oriented with the ability to prioritize tasks effectively.
  • Experience: Experience in insurance agency customer service required, with experience in managing customer service and sales a plus.
  • Licenses: Property and Casualty License and Life and Health License required.
Benefits
  • Competitive Salary: Salary plus commission/bonus.
  • Opportunities for Advancement: Growth potential and opportunities for advancement within the agency.