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Retail Sales Specialist

2 months ago

Hamtramck, Michigan, United States Shinola Full time

Retail Sales Specialist

at Shinola - Retail

Key Responsibilities:

Provide exceptional *hospitality* to both team members and customers.

Develop a deep understanding of the Shinola brand and its offerings.

Assist customers in finding products designed for everyday use, that are cherished and appreciated.

Enhance customer relationships through proactive communication and outreach.

Familiarize yourself with modern tools such as Salesforce, Microsoft Outlook & Teams, and Rhapsode.

Maintain a clean, organized, and well-stocked store environment.

Ideal Candidate Profile:

Exhibit a strong desire to work with *joy* and *humility*.

Demonstrate the *determination* to contribute to the growth of a remarkable American brand.

Dedicated to providing a consistent and *high-quality* experience for our customers.

Genuinely passionate about engaging with people and assisting others.

Adaptable and flexible in a dynamic work environment.

About Us:

Founded in 2011, we are a luxury design brand based in Detroit, committed to creating durable products.

We focus on generating high-quality manufacturing jobs and operate the first large-scale watch factory in the U.S. in over 50 years.

In addition to luxury timepieces, our skilled artisans craft premium leather goods, bicycles, jewelry, and audio products, celebrating thoughtful design and industrial beauty.

Our retail spaces reflect our dedication to quality, craftsmanship, and design, connecting customers with our products.

Benefits: Medical, dental, and vision benefits are available for part-time and full-time employees.

Eligible employees may participate in a monthly cash bonus program based on store performance.

Voluntary Self-Identification: For compliance purposes, we invite candidates to complete a voluntary self-identification survey. This information is confidential and will not affect the hiring process.

We adhere to an Equal Employment Opportunity policy and do not discriminate based on any protected status.