Mental Health Support Specialist

3 weeks ago

Spokane, United States Frontier Behavioral Health Full time
Job Summary

The Mental Health Technician is a vital member of our inpatient team, providing direct supervision and interactions with adults experiencing serious and/or chronic mental health disorders. This role involves taking vital signs, serving meals and snacks, and monitoring clients' activities and behaviors. The Mental Health Technician engages with clients in a respectful, professional, and courteous manner.

Key Responsibilities
  • Monitor and supervise client activities and behaviors, including general supervision of milieu and completion of scheduled patient rounding.
  • Complete clear, objective clinical documentation regarding patient activities and behaviors in a timely manner.
  • Provide feedback to clinical staff regarding patient interactions, activities, and behaviors.
  • Report suspected changes in patient condition and/or potential crisis situations to the charge nurse or unit leader.
  • Adhere to and follow the patients' written treatment plan.
  • Provide verbal redirection and gradual guidance to patients as needed, while modeling appropriate behavior and utilizing de-escalation techniques.
  • Remain alert and provide direct line of sight monitoring of patients as needed.
  • Perform general housekeeping duties, such as vacuuming, dusting, washing dishes, laundry, and sanitation of counters.
  • Engage patients in social conversation, provide supportive listening, encourage, and/or set up recreation activities.
  • Complete patients' personal belongings inventory and assist with admissions as needed.
  • Attend/participate in required trainings, meetings, and supervision sessions.
  • Serve patient meals and snacks.
  • Maintain and enhance customer service to ensure a positive experience for both external and internal customers of Frontier Behavioral Health.
  • Establish and maintain a good working relationship with all RNs', providers, and FBH staff.
Requirements
  • High School Diploma or GED
  • Active Nursing Assistant Certification at time of Application
  • Food Handlers Permit within 7 days of hire
  • Active BLS certification or must obtain within 90 days of hire
Knowledge, Skills & Abilities
  • Ability to communicate effectively in both written and oral formats, including the ability to complete objective clinical documentation.
  • Ability to communicate with individuals of various backgrounds, education levels, and socio-economic status.
  • Basic computer skills, including the ability to document in an electronic medical record, use electronic time tracking, use of Outlook, Word, and HRIS.
Physical, Sensory & Environmental

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Work is generally performed in a residential setting, which may involve sitting and/or constant movement.
  • May be required to lift pounds.
  • Blood-borne Pathogen Category I – Chance of blood-borne pathogen exposure.
Pay Range

$24.12 per hour, with a starting base pay of $19.80 per hour.

Added Shift Differential
  • Saturday & Sunday - 7AM - 7:30PM (0.6 FTE)
Why Choose Frontier Behavioral Health?
  • We value our employees and recognize the importance of every employee's contribution to our mission.
  • Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.
  • We have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement, and more.
Work Life Balance
  • Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment.
  • Plus 9 Paid Federal Holidays.
  • Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
  • Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
Benefits and Perks
  • Medical, Dental, and Vision.
  • Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
  • Flexible Spending Accounts.
  • Life Insurance – Company-paid coverage that starts the first of the month following 6 months from your date of hire.
Perks
  • Signing Bonus.
  • No-cost licensure supervision for those pursuing clinical licensure.
  • Federal and State Loan Forgiveness Program for qualifying programs.
  • Reimbursement of License/Certification application fee that is required for the position.
  • Free Employee Assistance Program.
  • Staff Discounts at various FBH partners throughout Spokane.

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