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Customer Service Support Specialist

2 months ago

Sunrise, Florida, United States Cascade Solutions Full time
Customer Service Support Specialist

We are resmio, a modern company based in Nuremberg, Germany. Our cloud-based software helps restaurateurs simplify reservation management and effectively utilize online marketing. From their own website, to a digital menu with ordering function, to newsletters. Our platform is used in over 150 countries and by thousands of restaurants worldwide.

To strengthen our team, we are currently looking for a Customer Service Support Specialist in full-time for our location in Nuremberg. The ideal candidate will have excellent communication skills and be able to work independently in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional customer service to our restaurant partners
  • Assist with reservation management and online marketing efforts
  • Collaborate with the team to resolve customer issues and improve our platform

We offer a dynamic and supportive work environment, opportunities for professional growth, and a competitive salary and benefits package.