Personal Banker East Ridge District

2 weeks ago


Oakland, California, United States WELLS FARGO BANK Full time
About Wells Fargo

Wells Fargo is a leading financial services company that offers a wide range of banking, investment, and insurance products and services. We are committed to helping our customers achieve their financial goals and live their best lives.

About the Role

We are seeking a highly motivated and customer-focused Associate Personal Banker to join our team. As a Personal Banker, you will be responsible for building relationships with our customers, understanding their financial needs, and providing personalized solutions to help them achieve their financial goals.

Key Responsibilities
  • Build and maintain strong relationships with customers through proactive outreach and personalized service
  • Understand customers' financial needs and provide tailored solutions to help them achieve their goals
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
  • Develop a deep understanding of bank products and services to connect customers to the right solutions
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems
  • Experience proactively engaging with customers through outreach via phone or email
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate
What We Offer

As a Wells Fargo employee, you will have access to a comprehensive benefits package, including health insurance, 401(k) plan, paid time off, and more. We also offer opportunities for professional growth and development, as well as a collaborative and inclusive work environment.

Join our team and help us make a difference in the lives of our customers and communities.


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