Restaurant Manager

1 day ago


Country Club Hills, Illinois, United States SONIC Drive-In Full time
Job Title: Restaurant Manager

At SONIC Drive-In, we're looking for a skilled Restaurant Manager to lead our team and ensure exceptional customer experiences. As a Restaurant Manager, you'll be responsible for overseeing daily operations, managing staff, and maintaining high standards of quality and service.

Key Responsibilities:
  • Manage and train crew members, carhops, and assistant managers to ensure seamless operations.
  • Direct and assign tasks to drive-in employees to meet operational standards and ensure guest satisfaction.
  • Monitor and maintain inventory levels, place orders, and manage supplies within cost control procedures.
  • Complete and maintain employment-related records and payroll records.
  • Reinforce the importance of guest satisfaction and resolve complaints in a respectful manner.
  • Interview and hire crew and management team members to achieve proper staffing levels.
  • Assist in preparing operational reports and develop action plans to resolve unfavorable trends.
Requirements:
  • High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
  • Minimum of two years of restaurant management experience, preferably in QSR.
  • Knowledge of recruiting, interviewing, and selection practices.
  • Leadership and supervisory skills, effective communication, and problem-solving abilities.
  • Basic accounting skills and ability to work at least 50+ hours per week.
Work Environment:

Frequent exposure to heat and hot liquid shortening while cooking, frequent exposure to freezer when stocking food items, and occasional exposure to extreme temperatures based on variable weather conditions.

At SONIC, we value respect for everyone touched by the Sonic brand, entrepreneurial spirit, importance of relationships, and doing different, special, and better things to surprise and delight our guests.


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