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Director, Claims Commercial Auto Leader
2 months ago
We are seeking a skilled leader to join our team as the Director, Claims Commercial Auto. This is a full-time, exempt position that works out of our headquarters.
Key Responsibilities- Provide strategic leadership and direction to the entire claims department.
- Develop and maintain department philosophies, strategic directions, standards, processes, and practices.
- Help management and staff understand key claims trends and performance indicators.
- Build and establish best practices and workflow for commercial auto claims process.
- Develop, implement, monitor, and evaluate the overall claims process.
- Gather, interpret, and develop claims reporting.
- Analyze claims results to identify areas for improving loss results and expenses.
- Manage department compliance with state and federal regulatory requirements.
- Help manage the department budget.
- Serve as liaison to internal business partners to ensure communication of information on emerging trends and claims performance.
- At least eight years of experience in commercial auto claims and insurance administration.
- Strong communication skills, including the ability to make polished presentations and report important information to executives, directors, and other key decision makers.
- Proven leadership and managerial skills.
- Expert-level understanding of claims processes and systems.
- Excellent communication and presentation skills.
- Bachelor's degree in business or related field; graduate degree preferred.
We promote and embrace a diverse, inclusive, equitable, and safe workplace.
We are an equal opportunity employer and provide equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.
