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Compliance Case Coordinator

2 months ago

Madison, Wisconsin, United States University of Wisconsin Full time

Position Overview:
The Office of Compliance at the University of Wisconsin-Madison is dedicated to ensuring adherence to relevant laws and institutional policies. Our mission is to collaborate with various University stakeholders to mitigate compliance risks and foster ethical behavior across the campus community.

In light of recent updates to digital accessibility standards under the Americans with Disabilities Act, expanded Title IX regulations, and heightened enforcement of Title VI, we are seeking a Case Manager to assist with new compliance initiatives.

Key Responsibilities:
The Case Manager will report directly to the Associate Director of Civil Rights Compliance and Title IX Coordinator. The primary duties include:

  • Monitoring incoming reports related to discrimination and harassment based on protected classes, including sexual harassment and violence.
  • Establishing initial contact with potential complainants and providing them with pertinent resources, reporting options, and protective measures as needed.
  • Facilitating necessary accommodations, clarifying policies and procedures, and serving as a contact point during formal investigations.

Specific Duties Include:

  • 35% Acting as a primary resource for students, staff, and visitors who have experienced discrimination or harassment.
  • 35% Implementing academic or workplace accommodations and protective measures in collaboration with relevant campus partners.
  • 10% Coordinating referrals to and from various campus resources.
  • 10% Accurately documenting all communications in the appropriate databases.
  • 10% Participating in training sessions and initiatives aimed at increasing awareness of available resources and policies.

Diversity Commitment:
At UW-Madison, we recognize that diversity is a vital source of strength and innovation. We value the contributions of every individual and respect the unique ways in which their identities, cultures, backgrounds, experiences, and perspectives enrich our community. We are committed to excellence in teaching, research, outreach, and diversity as interconnected goals.

Qualifications:
Minimum:
- Two years of experience in providing support services to diverse populations in advocacy, outreach, education, or case management roles. Relevant internship or student employment experience may also be considered.
- Proven ability to engage sensitively with diverse individuals and provide accurate information and referrals in both individual and group settings.
- Proficiency in electronic case management systems and basic skills in Microsoft Word, Excel, and Outlook.

Preferred:
- Experience in coordinating resources within a large institution or across community agencies.
- Background in assisting individuals facing stressful or traumatic situations.
- Demonstrated ability to handle sensitive and confidential information with discretion and professionalism.
- Familiarity with discrimination and harassment policies, particularly in educational environments.

Work Type:
Full Time: 100%
This position primarily requires in-person attendance, with limited remote work options available.

Salary:
Minimum: $60,000 ANNUAL (12 months), based on qualifications.
This role includes a comprehensive benefits package, featuring generous paid time off, competitive insurance plans, tax-advantaged savings accounts, and participation in the Wisconsin Retirement System (WRS) pension fund.

Application Process:
To apply, please create a UW Jobs profile and upload your cover letter and resume, demonstrating how your skills and experiences align with the qualifications outlined in this posting.