IT Operations Administrator I

7 days ago

Muscatine, United States Muscatine Power and Water Full time
Job Purpose

Assist in all aspects of network configurations, server infrastructure, virtualized infrastructure, endpoint management, monitoring, and support. Assist with and make recommendations regarding the integrity of the network firewall and overall network security. Provide efficient and effective support of application servers, virtual environment, user systems and applications.

Key Responsibilities
  • Assist with integrity of network firewall and overall network security, including:
  • Maintain network security and firewall security, including user accounts and access rights, spam and spyware filtering, and network intrusion assessment, prevention, and detection.
  • Administer virus protection including installation, configuration, upgrades, troubleshooting, and remediation of infected systems and applications.
  • Assist with vulnerability assessments, including the identification and investigation of potential security threats and vulnerabilities in our network. Implement necessary configurations to ensure a secure network.
  • Identify current security environment improvement opportunities and research, plan, and propose possible solutions. Work with other Utility network owners to implement security measures as appropriate.
  • Assist in coordination and implementation of incident response and analysis to action or imminent security breaches.
  • Perform patch and driver testing, documentation, and application to workstation and server operating systems. Maintain a library of drivers and service packs for Utility PCs and servers.
Additional Responsibilities
  • Assist in all aspects of network configurations, monitoring, and support, including:
  • Perform daily monitoring of event logs on the servers and free/used hard drive space on all servers, identifying problems and formulating solutions.
  • Monitor the DNS and DHCP databases for items that need attention and implement solutions.
Requirements
  • Bachelor's degree in information technology or networking or equivalent combination of education and experience required
  • Minimum 4 years network experience, with at least 2 years of experience in a virtual server (VMware) environment
  • Current MCSE certification, or currently available equivalent. Must maintain certification while employed
  • Cisco certification preferred
  • Knowledge, or ability to quickly obtain knowledge, of the Utility network including user and server administration
  • Knowledge of, and the ability to stay current in, new technologies, standards, and methodologies with respect to applicability, feasibility, productivity, user needs, and potential for maximizing resources, especially for security technologies and controls
  • Strong working knowledge of Windows operating systems, Microsoft Active Directory, Internet and network connectivity concepts, network security, computer hardware operations and diagnostics, and web/mobile technology
  • Strong working knowledge of email technologies and SMTP protocol
  • Strong working knowledge of backup technology, firewall concepts, anti-virus and intrusion detection applications, and remote systems management tools

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