Part Time PM Server Assistant

4 weeks ago

WinstonSalem, North Carolina, United States Kimpton Hotels & Restaurants Full time
Be Yourself. Lead Yourself. Make it Count.

We're a boutique hotel and restaurant company that's all about creating a culture that reflects the diversity of our guests. We're looking for a Part Time PM Server to join our team and help us deliver exceptional customer service.

What You'll Do
  • Provide guests with quality customer service by demonstrating excellent knowledge of our menu items.
  • Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner.
  • Act as an advocate for our restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
  • Support your team while keeping all areas clean, dry and safe for your coworkers.
  • Greet and welcome our guests and promptly attend to tables.
  • Receive and take guest orders, process in POS system quickly and accurately.
  • Prepare and serve meal accompaniments to guests.
  • Learn and maintain product knowledge of our food, wine, and beverage menu(s), as well as general restaurant knowledge.
  • Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.
  • Perform sidework.
  • Open bottled wine for guests (wine service).
  • Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
  • Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
  • Attend all company and restaurant required trainings and meetings.
  • Maintain constant communication with support staff and management.
What You Bring
  • 1 year of experience in a similar or supportive role is preferred.
  • Food Handler and Alcohol Awareness Certifications (if applicable).
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain, and present product, menu, and allergy information to guests.
  • Knowledge of or ability to learn our restaurant POS system is required.
  • Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
  • Excellent communication and presentation skills.
  • Passion for crafting and personalizing guest experiences.
  • Highly motivated and flexible with the ability to take initiative.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.

We're committed to creating a culture that reflects the diversity of our guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.

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