Store Protection Specialist

3 weeks ago


Pflugerville, Texas, United States Ross Stores Full time
Job Summary

We are seeking a highly skilled and experienced Store Protection Specialist to join our team at Ross Stores. As a Store Protection Specialist, you will play a critical role in maintaining a safe and secure environment for our customers and associates.

Key Responsibilities
  • Provide a visible presence at store entrances and exits to deter theft and fraud.
  • Maintain a safe and secure environment by monitoring the sales floor and identifying potential safety issues.
  • Remove clutter and ensure safe, clear egress to emergency exits.
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a friendly and courteous manner.
  • Develop and maintain relationships with internal and external partners to support loss prevention initiatives.
  • Adhere to company policies and procedures to minimize operational shortage.
Requirements
  • High school education or equivalent required; AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the store team.
  • Excellent customer service skills.
  • Proven ability to effectively resolve conflict.
Working Conditions

This position requires the ability to spend up to 100% of working time standing, walking, and moving around the store. Must be able to raise or lower objects more than 25 lbs., from one level to another. Must be able to regularly bend, stoop, or crouch.

Equal Employment Opportunity

Ross Stores is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce.



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