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Customer Service Representative

2 months ago

Marquand, Missouri, United States Rehab Medical Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Representative to join our dynamic team at Rehab Medical. As a key member of our Customer Experience Team, you will play a vital role in delivering exceptional service to our patients and customers.

Key Responsibilities
  • Respond to inbound calls and service requests in a timely and professional manner
  • Provide personalized support and guidance to patients and customers
  • Coordinate with local offices and sales representatives to ensure seamless service delivery
  • Update and maintain patient information in databases
  • Respond to customer inquiries and resolve issues in a timely and effective manner
Requirements
  • High School Diploma or equivalent
  • At least 2 years of call center experience
  • Basic computer skills, including data entry, email, and internet
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A comprehensive benefits package, including health insurance and a 401(k) match
  • A generous paid time off policy