Client Success Liaison

1 week ago


Cleveland, Ohio, United States Chad Fields - State Farm Agent Full time
Job Description
As a Customer Relations Representative, you will be the face of Chad Fields - State Farm Agent, responsible for building strong relationships with clients and promoting relevant products and services. Your role will involve establishing trust with customers, addressing their concerns, and providing exceptional service.

With a focus on customer satisfaction and loyalty, you will work closely with our agency departments to ensure seamless interactions and optimal outcomes. Your ability to communicate effectively, both verbally and in writing, will be crucial in achieving this goal.

Responsibilities:
  • Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Respond promptly and accurately to customer inquiries, resolving issues efficiently and professionally.
  • Cultivate a positive reputation for Chad Fields - State Farm Agent by consistently delivering excellent customer service.

Requirements and Qualifications:
  • A minimum of 2 years of experience in sales or a related field is preferred.
  • Proven track record of successfully managing client relationships.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
  • Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
  • Familiarity with insurance products and services is an asset.

Compensation and Benefits:
The estimated annual salary for this position is $65,000 - $85,000, depending on experience and performance. In addition to a competitive salary, you will enjoy benefits such as license reimbursement, bonus opportunities, paid time off, and training and development programs.

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