Veterinary Client Relations Specialist

2 weeks ago


St Petersburg, United States VCA Animal Hospitals Full time

Position Overview:
VCA Animal Hospitals is in search of a dedicated Client Relations Specialist to enhance our team at a reputable animal medical facility.


As a cornerstone of our establishment, you will play a crucial role in fostering trust and confidence among our clients and their beloved pets.


About Us:
VCA Animal Hospitals has been a trusted provider of veterinary services in the community, known for our commitment to high-quality medical care and compassionate service.


We pride ourselves on our inclusive work environment that encourages professional growth and personal development.


Key Responsibilities:
As a Client Relations Specialist, your duties will include:

1. **Client Interaction:**
- Welcoming visitors and assisting them in navigating our facility.
- Managing incoming calls and addressing client inquiries.
- Scheduling and confirming appointments to ensure a smooth workflow.

2. **Client Communication:**
- Conducting follow-up calls and reaching out to potential clients.
- Presenting service fees and processing payments efficiently.
- Providing recommendations and facilitating the acquisition of products and services.

3. **Client Education:**
- Answering questions about our offerings and educating clients on pet care practices.
- Managing medical records and ensuring all documentation is accurate and up-to-date.

4. **Facility Maintenance:**
- Ensuring the cleanliness and organization of the facility, both inside and out.

Why Join Us?
We offer a supportive work environment where you can thrive in your career while making a difference in the lives of pets and their owners. Our comprehensive benefits package includes:

- Access to a vast network of veterinary professionals
- Opportunities for career advancement
- Health insurance options
- Paid time off and parental leave
- Retirement savings plan with employer matching
- Employee discounts on services and products
- Mental health resources and educational support

Conclusion:
Join us in our mission to provide exceptional care and support to our clients and their pets. We look forward to welcoming a new member to our team who shares our passion for animal welfare and client service.


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