IT Support Specialist
2 weeks ago
Job Functions, Duties, Responsibilities and Position Qualifications:
POSITION SUMMARY:
The IT Support Specialist is tasked with managing support requests for the Information Technology (IT) departments and assisting end users across various business units.
This role involves utilizing a range of tools and methodologies to identify, document, and address issues for the Sonic user community across all departments and applications.
Location:
Aiea Heights, HI
Status:
Full-time
Days/Hours:
TBD
Base hourly pay rate:
$20.00 to $22.00 D.O.E.
QUALIFICATIONS
Education:
High School diploma/GED or equivalent experience required.
Experience:
Prior experience in Information Technology (IT) is preferred.
Knowledge, skills and abilities required:
• Proficient in developing skills necessary to resolve moderately complex issues
• Familiarity with computer hardware, operating systems, and application software
• Ability to maintain high-quality standards while managing schedule pressures in a demanding environment
• Strong interpersonal and communication skills, including writing, listening, and facilitating interactions with internal and external clients
• Capability to work independently as well as collaboratively within a team
• Proficient in utilizing the Microsoft Office suite of products
• Quick to grasp new concepts and apply them to daily responsibilities
• Demonstrated self-motivation to achieve results with minimal supervision
• Ability to prioritize tasks effectively
• Basic understanding of information systems environments
• Commitment to providing a high level of customer service to both internal and external clients
• Willingness to travel up to 5% of the time
LICENSE/CERTIFICATION:
A+ Certification is preferred
Scheduled Weekly Hours: 40
Job Category:
Information Technology
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that values diversity and is dedicated to fostering an inclusive workplace for all employees.
We strictly prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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