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Housekeeping Attendant

2 months ago

White Sulphur Springs, West Virginia, United States The Greenbrier Hotel Full time
Job Summary

The Greenbrier Hotel is seeking a highly skilled and detail-oriented Housekeeping Attendant to join our team. As a Housekeeping Attendant, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.

Key Responsibilities
  • Perform turndown service, including stretching bed linen, placing turndown chocolates, and tidying guest belongings.
  • Clean and/or vacuum floors as needed, and remove used towels and trash.
  • Replenish amenities and provide exceptional guest service.
  • Respond to special requests, including emergency clean-ups and providing additional amenities or furnishings.
  • Communicate with guests regarding directions and hotel amenities.
Requirements
  • Housekeeping experience in a hotel or professional environment preferred.
  • One year consecutive work history showing dependability and commitment to the job.
  • Satisfactory performance and attendance with 5 or less absences per year.
  • High School Diploma or G.E.D. required.
  • Ability to effectively communicate with internal and external customers.
  • Ability to quickly solve and respond to problems.
  • Must be flexible, have a neat and clean appearance, and be able to perform all phases of cleaning.
  • Ability to handle pressure and deadlines, and work harmoniously with co-workers.
Working Conditions

The selected candidate must be able to work independently and follow directions. Must be able to uphold The Greenbrier's Vision and demonstrate the 12 Greenbrier Values of Safety, Honesty, Excellence, Respect, Empowerment, Pride, Teamwork, Loyalty, Commitment, Cleanliness, Responsibility, and Fairness.