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Bakery Department Lead

2 months ago

Southaven, Mississippi, United States Walmart Full time
About the Role

We are seeking a highly skilled and motivated Bakery Department Lead to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for driving sales in your area and supervising a team of hourly associates to deliver exceptional customer service and meet the needs of our members.

Key Responsibilities
  • Clean and maintain the Bakery area, including work surfaces, windows, mirrors, display cases, and coolers, while following company procedures and guidelines.
  • Prepare Bakery Department merchandise, including baking products and cake decorating, based on daily production needs, operating Bakery equipment, and properly wrapping, labeling, and storing merchandise.
  • Provide exceptional customer service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting our products and services.
  • Maintain merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
  • Maintain the Sales Floor in your area of responsibility in accordance with company policies and procedures, including properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.
  • Receive and stock merchandise in the Bakery area, and organize and maintain the Bakery area by following company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.
  • Maintain the safety of our Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following company steel standard guidelines, and correcting/reporting unsafe situations to Management.
  • Assist management with the supervision of Associates in the Bakery by assigning duties, communicating goals and feedback, teaching and ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating Associates.
  • Follow company policies and procedures for preparing, handling, packaging, labeling, and storing food, operating and sanitizing food-related equipment, stocking and displaying food products, and maintaining and cleaning the Fresh Department.
  • Perform audits and complete audit reports by counting merchandise, researching variances or discrepancies, identifying and accounting for shrink or overages, and adjusting inventory counts.
What We Offer

As a Bakery Department Lead at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and other great benefits, including:

  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Requirements

To be successful in this role, you will need:

  • 6 months experience in a bakery production department or 6 months experience supervising a team
  • Able to successfully complete all job required trainings and assessments within a prescribed time period
  • Must be 18 years of age or older
Preferred Qualifications

While not required, experience in Human Resources, supervising Associates, or Food Services - ServSafe Certification is highly desirable.