Tuition Benefits Coordinator

3 days ago


BalaCynwyd, Pennsylvania, United States Infinia Search Inc Full time
Job SummaryAs a Tuition Benefits Specialist at Infinia Search, you will oversee the day-to-day operations of the Tuition Benefit and Dependent Tuition Benefit programs for all Philadelphia entities and Tuition Programs. You will work closely with the tuition vendor, internal departments, and department leadership to ensure smooth file and process management. Your expertise will be essential in explaining the tuition and dependent tuition benefit programs, processes, and requirements to employees, as well as providing direction to eligible employees to complete the application process.

Key Responsibilities:

Be the subject matter expert for the Tuition Benefit Program and all its processes.
Work with the tuition vendor and internal departments to ensure files and processes are running smoothly.
Perform day-to-day tasks to ensure benefits and programs run smoothly.
Understand all aspects of the tuition tax process for all entities and communicate with employees when inquiries come in.
Review and manipulate various files as they come in from the tuition vendor.
Prepare collections information, review appeals, and work directly with the collection vendor to manage employee collections.
Be the point of contact, subject matter expert, and manage all aspects of new programs implemented, such as Loan Forgiveness or Loan Assistance.
Lead live sessions focused on utilizing the Tuition Program and develop communications, articles, and written materials to promote new programs.
Provide data, reports, and analysis to department leadership and help work through data requests from departments regarding tuition utilization.

Requirements:

Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.
Other duties as assigned to support the unit, department, entity, and health system organization.

About Infinia Search:

We're a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

https://www.infiniasearch.com/

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