Technical Support Specialist
6 days ago
We are seeking a highly skilled Technical Support Technician to join our team at Global Finishing Solutions. As a key member of our customer-facing team, you will be responsible for promoting and maintaining positive customer relationships.
Key Responsibilities- Resolve problems related to controls, programming, electrical, air replacement systems, environmental equipment, mechanical, installation, manufacturing, product specifics, and other equipment needs.
- May need to travel to customer locations to resolve issues.
- Thoroughly and efficiently gather and document product and customer information, access and fulfill customer needs, and educate customers where applicable to prevent future contacts.
- Document all interactions through contact tracking and follow up with customers to ensure successful resolution and corrective action items are taken as needed.
- Evaluate, identify, and document opportunities to drive process improvements to positively impact the customer's experience and reduce quality and warranty costs.
- Utilize ERP system to track orders and issue necessary materials.
- On-call responsibility for customers as necessary.
- High school diploma or GED along with 2-3 years of related experience; or equivalent combination of education and experience.
- Knowledge of manufacturing controls, VFDs, heat, air conditioning, and programming.
- Competitive compensation package.
- Generous incentive plan.
- 401k and profit sharing.
- Health, dental, vision, life insurance, short- and long-term disability.
- Development and career advancement opportunities.
- Opportunity to make your mark in a highly dynamic and growing work environment where you are empowered to make decisions and share in our company's success.
We believe that every employee makes their mark on a company. A rapidly growing business, we are continuously seeking candidates to fill both new and vacant positions. If you are a motivated and detail-oriented individual with a passion for customer service and technical support, we encourage you to apply for this exciting opportunity.
-
Technical Support Specialist
5 days ago
Osseo, Wisconsin, United States Global Finishing Solutions, LLC. Full timeAbout This OpportunityWe are seeking a highly skilled Technical Support Technician to join our team at Global Finishing Solutions. As a key member of our customer support team, you will be responsible for providing exceptional technical support and service to our customers.Key ResponsibilitiesResolve complex technical issues related to controls, programming,...
-
Technical Support Specialist
2 days ago
Osseo, Wisconsin, United States Global Finishing Solutions, LLC. Full timeJob OverviewGlobal Finishing Solutions (GFS) is seeking a skilled Technical Support Technician to join our team. As a customer liaison, you will be responsible for promoting and maintaining positive customer relations. Your technical expertise will be utilized to resolve problems related to controls, programming, electrical, air replacement systems,...
-
Technical Support Specialist
6 days ago
Osseo, Wisconsin, United States Global Finishing Solutions Full timeAbout This OpportunityWe are seeking a highly skilled Technical Support Technician to join our team at Global Finishing Solutions. As a key member of our customer-facing team, you will be responsible for promoting and maintaining positive customer relationships while resolving complex technical issues related to our electro-mechanical equipment.Key...
-
Technical Support Specialist
4 weeks ago
Osseo, Minnesota, United States Global Finishing Solutions Full timeAbout This OpportunityThe Technical Support Technician (Electro-Mechanical) plays a crucial role in promoting and maintaining positive customer relationships. This position requires strong problem-solving skills to resolve issues related to controls, programming, electrical systems, air replacement systems, environmental equipment, mechanical systems,...
-
Technical Support Specialist
3 weeks ago
Osseo, Wisconsin, United States Global Finishing Solutions Full timeAbout This OpportunityThe Technical Support Technician (Electro-Mechanical) serves as a customer liaison and is responsible for fostering positive customer relationships.This role resolves problems related to controls, programming, electrical, air replacement systems, environmental equipment, mechanical, installation, manufacturing, product specifics, and...
-
Technical Support Specialist
5 days ago
Osseo, Wisconsin, United States Global Finishing Solutions, LLC. Full timeAbout This OpportunityThe Technical Support Technician (Electro-Mechanical) plays a crucial role in promoting and maintaining positive customer relationships.This position resolves complex problems related to controls, programming, electrical, air replacement systems, environmental equipment, mechanical, installation, manufacturing, product specifics, and...
-
Technical Support Specialist
4 weeks ago
Osseo, Minnesota, United States Global Finishing Solutions Full timeAbout This OpportunityThe Technical Support Technician (Electro-Mechanical) plays a crucial role in promoting and maintaining positive customer relationships. This position resolves complex problems related to controls, programming, electrical systems, air replacement systems, environmental equipment, mechanical systems, installation, manufacturing, product...
-
Technical Support Specialist
6 days ago
Osseo, Minnesota, United States Global Finishing Solutions Full timeAbout This OpportunityThe Technical Support Technician (Electro-Mechanical) plays a crucial role in promoting and maintaining positive customer relationships.This position resolves complex problems related to controls, programming, electrical, air replacement systems, environmental equipment, mechanical, installation, manufacturing, product specifics, and...
-
Technical Support Specialist
6 days ago
Osseo, Wisconsin, United States Global Finishing Solutions, LLC. Full timeAbout This OpportunityThe Technical Support Technician (Electro-Mechanical) plays a vital role in promoting and maintaining positive customer relationships. This position requires strong problem-solving skills to resolve issues related to controls, programming, electrical systems, air replacement systems, environmental equipment, mechanical systems,...
-
Technical Support Specialist
6 days ago
Osseo, Wisconsin, United States Global Finishing Solutions, LLC. Full timeAbout This OpportunityThe Technical Support Technician (Electro-Mechanical) plays a critical role in promoting and maintaining positive customer relationships. This position resolves complex problems related to controls, programming, electrical systems, air replacement systems, environmental equipment, mechanical systems, installation, manufacturing, product...
-
Technical Training Specialist
2 weeks ago
Osseo, United States Industrial Insite LLC Full timeExcellence in Technical Skills TrainingAt Industrial Insite LLC, we have been delivering top-notch technical skills training for over 25 years. Our reputation for excellence is built on our expertise in plant maintenance, operator training, worker safety training, IPC soldering certification, and customized soldering training.We offer a wide range of...
-
Technical Support Technician
4 days ago
Osseo, United States Global Finishing Solutions Full timeAbout This OpportunityThe Technical Support Technician (Electro-Mechanical) acts as a customer liaison and is responsible for promoting and maintaining positive customer relations. The position will resolve problems related to controls, programming, electrical, air replacement systems, environmental equipment, mechanical, installation, manufacturing, product...
-
Dental Support Specialist
2 weeks ago
Osseo, Minnesota, United States Metro Dentalcare Specialty Center - Maple Grove - Periodontics Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Dental Support Specialist to join our periodontal team at Metro Dentalcare Specialty Center - Maple Grove - Periodontics.Key ResponsibilitiesGreet and Welcome Patients: Provide exceptional customer service to patients from the start of their dental journey, ensuring their comfort and...
-
Clinical Support Specialist
4 days ago
Osseo, Minnesota, United States Healthcare Management Resources Full timeJob OverviewWe are seeking a highly skilled and compassionate Clinical Support Specialist to join our team at the Minnesota Ketamine and Wellness Institute. This part-time role will focus on providing exceptional patient care, clinical support, and front desk duties in a fast-paced environment.Key ResponsibilitiesFront Desk Coverage: Greet and check in...
-
Electrical Systems Specialist
4 weeks ago
Osseo, Minnesota, United States Aurora Ventures Full timeElectrical Systems SpecialistWe are seeking an experienced Electrical Systems Specialist to join our team at DB Services GmbH in Cologne. As a key member of our facility management team, you will be responsible for the maintenance, inspection, repair, testing, and installation of electrical systems.Your Key Responsibilities:Maintain and inspect electrical...
-
Electro-Mechanical Support Specialist
2 months ago
Osseo, Wisconsin, United States Global Finishing Solutions, LLC. Full timeJob OverviewPosition SummaryThe Electro-Mechanical Support Specialist serves as a vital link between the company and its clients, ensuring the promotion and sustenance of positive customer interactions. This role involves troubleshooting issues related to control systems, programming, electrical components, air replacement systems, environmental machinery,...
-
Environmental Sustainability Specialist
4 weeks ago
Osseo, Minnesota, United States Houston Engineering Full timeJob Title: Environmental Sustainability SpecialistAt Houston Engineering Inc., we are seeking a highly skilled Environmental Sustainability Specialist to join our team. As a key member of our team, you will be responsible for developing and implementing innovative solutions to address environmental issues associated with agricultural sustainability.Key...
-
Body Repair Specialist
4 days ago
Osseo, Minnesota, United States Osseo Ford Sales & Service Inc Full timeJob OverviewOsseo Ford Sales & Service Inc. is a dedicated and knowledgeable family-owned business that has been delivering mobility to our customers and community through lasting relationships built on trust and values since 1926.We offer a comprehensive benefits package, including medical and dental coverage, a 401K plan, paid time off and vacation, growth...
-
Field Support Manager
4 weeks ago
Osseo, Wisconsin, United States Global Finishing Solutions, LLC. Full timeJob Title: Field Support ManagerWe are seeking a strategic and tactical leader to oversee the field support team at Global Finishing Solutions, LLC.Key Responsibilities:Define and implement metrics and processes for all functions within the Customer Service Department.Lead and participate in continuous improvement projects that achieve corporate quality...
-
Field Support Manager
4 weeks ago
Osseo, Wisconsin, United States Global Finishing Solutions Full time{"title": "Field Support Manager", "description": "About This OpportunityGlobal Finishing Solutions is seeking a strategic and tactical leader to oversee the field support team. The Field Support Manager is responsible for providing leadership and direction to Supervisors and team members within all field services functional groups.The ideal candidate will...