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Financial Aid Specialist

2 months ago

Tucson, Arizona, United States Arizona College of Nursing Full time
Why You Should Consider This Opportunity:

Arizona College of Nursing is in search of a dedicated Financial Aid Officer to enhance our expanding campus operations. We offer a competitive sign-on bonus for qualified candidates.

What We Provide:
  • Attractive compensation and avenues for professional growth.
  • A vibrant organizational culture that fosters a supportive work environment.
  • Ample time off with generous paid time off and holiday benefits.
  • Comprehensive health and wellness benefits package, including medical, dental, and vision coverage.
  • A robust retirement plan with a 401(k) and company matching.

Arizona College of Nursing is a rapidly expanding institution dedicated to transforming lives through nursing education and enhancing community health through the care provided by our graduates.

As a premier nursing educator, we offer students the chance to earn a bachelor's degree in nursing in three years or less, utilizing eligible transfer credits.

Our high-quality nursing curriculum equips students for a rewarding career, addressing the persistent and escalating nursing shortage.

Through a strategic growth initiative, the college aims to meet the increasing demand for nursing professionals by establishing campuses in regions where there is a critical need for bachelor's prepared nurses.


We prioritize student success, committing to deliver an exceptional educational experience in burgeoning healthcare sectors, imparting relevant skills essential for today and the future.

Our organizational culture is positive, collaborative, and supportive.

As a cohesive team, we uphold our core values:

Passion: We are dedicated to helping others succeed.

Excellence: We aim for the highest standards.

Adaptability: We embrace learning through experimentation.

Accountability: We take responsibility for our outcomes.

Integrity: We commit to ethical practices.

Your Responsibilities:

Reporting to the National Director of Financial Aid, your primary role will involve assisting students with all facets of the Financial Aid process, ensuring that continuing students access the best funding options available and that all financial support is processed accurately and promptly.
Deliver exceptional customer service to students and both internal and external stakeholders.
Assess students' eligibility for Title IV funding, institutional loans, scholarships, and Federal Work Study programs.

Engage with each student to understand their unique circumstances and ensure that their financial aid is appropriate and well-organized.

Ensure all necessary documentation is complete and properly filed before submission for quality assurance.
Resolve financial aid discrepancies within five business days.
Respond to all student inquiries within 48 hours.
Support students throughout the financial aid process as needed.
Collaborate with other departments to ensure students receive comprehensive support beyond financial aid.
Assist students in understanding how leaves of absence and schedule changes may affect their financial aid.

Work closely with the Bursar's office and the National Director of Financial Aid regarding overdue accounts or students with incomplete aid applications to determine their eligibility to continue attending classes.

Meet weekly productivity targets.

Other responsibilities as assigned.

Qualifications:

A bachelor's degree in a related field or equivalent experience is preferred.
A minimum of three years of experience in financial aid or equivalent skills is required.
A professional demeanor with a strong customer service orientation.
A high level of professionalism and discretion when handling confidential information.
Exceptional organizational, prioritization, and multitasking abilities in a dynamic environment.
Excellent verbal and written communication skills.
Proficient in computer applications, including MS Office (Word, Excel, Outlook, and SharePoint).
Proficiency in Spanish is preferred but not mandatory.

Only online applications will be considered. No phone inquiries, please.

Our institution maintains a strict policy against discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and expression, genetic information, veteran status, or any other status protected by applicable law.