Assistant General Manager

2 weeks ago


New Castle, Indiana, United States Jimmy John Full time
Assistant General Manager Job Description

The Assistant General Manager plays a vital role in driving the success of our Smoothie King store by supporting the General Manager in leading the team to deliver exceptional guest experiences and uphold brand standards. This role involves contributing to all aspects of store operations, including:

Key Responsibilities
  • Team Leadership: Assist the General Manager in hiring, developing, and leading the team to provide a great guest experience and fulfill our mission to inspire healthy and active lifestyles.
  • Operational Excellence: Utilize operational tools such as Profit and Loss Statements, Daily Business Reviews, Cash & Deposit Logs, and Data Central scheduling and inventory management tools to achieve operational excellence.
  • Marketing and Community Outreach: Assist the General Manager in developing local store marketing plans to support brand initiatives, including community outreach through marketing and special events.
  • Product Quality and Safety: Collaborate with the General Manager to deliver high-quality smoothies and healthy retail products to the community, ensuring compliance with food safety guidelines at all times.
  • Cash Management: Manage cash activities for the store, including daily deposits.
  • Store Maintenance: Ensure and maintain store cleanliness and upkeep, including monthly inspections and coordinating equipment updates or replacements.
  • Program Implementation: Drive implementation of company programs through action planning and inspiring teams to meet operational standards.
  • Communication: Communicate marketing strategies and promotions to the team, ensuring proper execution to drive results.
Qualifications
  • Minimum High School Diploma or GED Equivalent.
  • Minimum 2 years' experience as a shift lead in a restaurant or similar retail customer service business.
  • Basic knowledge of Microsoft Word and Excel.
  • Excellent written and verbal communication skills.
  • Ability to perform basic POS and computer functions.
  • Ability to communicate effectively with customers, team members, and the community.
  • Ability to work varied hours, including days, evenings, weekends, and holidays.
  • ServSafe Certification.


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