Club Experience Manager

4 days ago


Brooklyn, New York, United States Blink Fitness Full time

About Blink Fitness:

Blink Fitness is a dynamic and entrepreneurial company that values its employees and provides opportunities for growth and development. As a Front Desk Associate, you will be part of a team that is passionate about helping people achieve their fitness goals.

Your Responsibilities:

  • Greet every member and guest with enthusiasm and a smile
  • Tour potential members around the club, showcasing our state-of-the-art facilities and services
  • Answer phone calls in a professional and energetic manner
  • Execute all opening and closing operational procedures to ensure a smooth experience for our members
  • Handle member requests and concerns with a sense of urgency
  • Maintain a clean and organized environment, including frequent bending, lifting, and walking around the club
  • Sign members up for startup sessions with our personal trainers
  • Maintain regular and punctual attendance
  • Comply with all company policies and procedures

Qualifications:

  • Enthusiastic, energetic, and friendly demeanor
  • Excellent verbal and written communication skills
  • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
  • Able to remain in a stationary position at the front desk for the majority of the workday
  • World-class customer service skills
  • Ability to work hard, multitask, and problem-solve
  • Passion for the Blink brand
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