Club Experience Manager
4 days ago
About Blink Fitness:
Blink Fitness is a dynamic and entrepreneurial company that values its employees and provides opportunities for growth and development. As a Front Desk Associate, you will be part of a team that is passionate about helping people achieve their fitness goals.
Your Responsibilities:
- Greet every member and guest with enthusiasm and a smile
- Tour potential members around the club, showcasing our state-of-the-art facilities and services
- Answer phone calls in a professional and energetic manner
- Execute all opening and closing operational procedures to ensure a smooth experience for our members
- Handle member requests and concerns with a sense of urgency
- Maintain a clean and organized environment, including frequent bending, lifting, and walking around the club
- Sign members up for startup sessions with our personal trainers
- Maintain regular and punctual attendance
- Comply with all company policies and procedures
Qualifications:
- Enthusiastic, energetic, and friendly demeanor
- Excellent verbal and written communication skills
- Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
- Able to remain in a stationary position at the front desk for the majority of the workday
- World-class customer service skills
- Ability to work hard, multitask, and problem-solve
- Passion for the Blink brand
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