Youth Program Ambassador

5 days ago


Brooklyn, New York, United States Madison Square Boys & Girls Club Full time

The After School Youth Program Greeter plays a vital role in creating a welcoming atmosphere for members, parents, staff, volunteers, and guests entering the clubhouse. This fast-paced part-time position requires the ability to engage with diverse individuals, provide excellent customer service, and maintain a professional demeanor.

  • Greet members as they enter the clubhouse, assist with scanning membership cards, and warmly welcome arriving guests while bidding a fond farewell to departing guests.
  • Announce visitors to the appropriate person, direct visitors to the waiting area, and alert staff of members' needs upon arrival.
  • Provide information to parents about club membership, such as club applications or brochures, and serve as an active prevention to any possible confusion or commotion.
  • Clerical duties as assigned, requiring strong organizational and detail-oriented skills.
  • Able to communicate effectively with young people from diverse backgrounds, ages 6-18, and a range of other organizational personnel in a courteous and professional manner.

Requirements:

  • High School Diploma required; at least 2 years of work-related experience preferred.
  • Positive, inclusive, genuine, innovative, engaging, and energetic personality.
  • Ability to handle member and/or guest concerns in an efficient, calm, and genuine manner.
  • Strong verbal communication skills and excellent follow-up skills.
  • Extremely organized and able to handle multiple tasks in a fast-paced environment.

About the Role: We offer a professional work environment and a supplemental benefits package for the After School Youth Program Greeter position. EOE, M/F/Disability/Vets. Madison Square Boys & Girls Club is an equal opportunity employer.



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