Insurance Director
3 weeks ago
The Alera Group is seeking a highly skilled Insurance Director - Property & Casualty Team Lead to join their team. As a key member of the Property & Casualty team, this individual will be responsible for driving department growth, profitability, and achieving business objectives. The ideal candidate will have a strong background in commercial insurance and excellent leadership skills.
Key Responsibilities:
- Develop and implement strategies to drive department growth and profitability.
- Manage operational practices and ensure the desired results are attained.
- Lead a team of insurance professionals and provide guidance and support to ensure exceptional customer service is delivered to both internal and external customers.
- Plan, monitor, and appraise job results; develop, coordinate, and enforce systems, policies, procedures, and productivity standards.
- Maintain a dynamic service team by interviewing, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; evaluate employee performance, deliver annual review process, and develop personal growth opportunities.
- Maintain quality service by driving and enforcing consistency and alignment amongst client teams in areas of customer service and Agency Best Practices; analyzing and resolving quality and customer service problems; Deliver on high account retention by creating a culture of accountability beginning from the point of sale including client onboarding, proactive stewardship and relationship building, facilitating necessary client meetings, touch points, and managing the renewal process.
- Ensure compliance with company's policies and operational guidelines.
- Report to peers, project committees &/or senior executives on progress and issues.
Requirements:
- Bachelor's degree preferred.
- Licensed in Property & Casualty Insurance in the state of OH.
- Proficient in MS Office Suite.
What We Offer:
- Comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.
EEO Statement:
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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