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Supply Chain Operations Manager

2 months ago

Wayne, Michigan, United States Penske Full time
Job Summary:

The Supply Chain Supervisor is a key role within our organization, responsible for overseeing all operational activities, including order entry, load planning, and load monitoring. This position requires strong leadership skills, as the supervisor will be responsible for managing a team of salaried employees, providing guidance, and ensuring performance management. The ideal candidate will have a strong background in logistics and supply chain management, with experience in a supervisory role.

Key Responsibilities:

  • Lead and develop a team of salaried employees, including performance reviews, corrective action, and goal setting.
  • Provide detailed instructions to team members via email and phone.
  • Act as the first point of contact for customer inquiries.
  • Assist in new customer implementations and prioritize time-sensitive situations.
  • Work with the team to schedule deliveries and provide excellent customer service.
  • Ensure customer KPIs are met on a daily and weekly basis.
  • Track shipments to ensure on-time delivery.
  • Handle rate negotiations with carriers on a spot rate basis.
  • Analyze process data and work on continuous improvements.
  • Identify cost savings opportunities for the customer.
  • Ensure all business needs are covered, including vacations, illness, etc.

Requirements:

  • 5 years of experience in the logistics/supply chain industry.
  • Bachelor's degree strongly preferred.
  • Previous experience in a supervisory role.
  • JDA Transportation Management System experience preferred.
  • Strong attention to detail and effective communication skills.
  • Strong customer focus.
  • Ability to manage multiple tasks and prioritize time-sensitive situations.
  • Advanced desktop computer skills, including Microsoft Excel and Outlook.
  • Ability to learn and operate various computer systems across different platforms.
  • Ability to lead and develop a team of salaried associates.
  • Ability to develop and maintain professional working relationships with customers and Penske personnel.
  • Team player with flexibility in working different shifts.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary.

Physical Requirements:

  • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer.