Exclusive Guest Experience Specialist | Royal Caribbean Group

2 days ago


miami, United States Royal Caribbean Group Full time

Job Description: As a Personalized Service Ambassador at Royal Caribbean Group in Miami, FL, you will be instrumental in crafting bespoke experiences for our discerning guests. Your role will involve close collaboration with colleagues to deliver seamless interactions and exceptional results.

Key Tasks:

  • Serve as the primary point of contact for guests, addressing their needs and preferences with ease.
  • Evaluate and refine all services and food items, upholding the group's exceptionally high standards.
  • Liaise with other departments to foster open communication and maximize the impact of your efforts.
  • Dedicate yourself to continuous improvement, driving innovation and excellence within the Retreat program.

Competencies: Excellent communication skills, adaptability, and a genuine commitment to outstanding customer service. Compensation Package: $75,000 - $100,000 per year, dependent on qualifications and experience.



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