Financial Operations Coordinator

3 weeks ago


Plano, Texas, United States Dallas Neurosurgical & Spine Full time

Dallas Neurosurgical & Spine seeks an experienced Financial Operations Coordinator to join our team. As a key member of our financial operations team, you will play a critical role in ensuring accurate and efficient management of patient and insurance payments.

The ideal candidate will have 2+ years of experience in medical payment posting and knowledge of insurance guidelines including Medicare, Medicaid, HMO/PPO, and other payer requirements and systems. A thorough understanding of the medical revenue cycle is also required.

This position involves working with patients and family members of diverse ages and backgrounds to resolve issues related to medical claims and payments. The successful candidate must possess a calm manner, patience, and excellent customer service skills.

Key Responsibilities:

  • Post all payment received from patients and insurance companies in practice management software.
  • Review and reconcile Explanation of Benefits (EOB) with Medical Policies and contracted rates.
  • Report insurance denials and discrepancies to Billing team for appeals.
  • Reconcile bank deposits with Electronic Remittance Advices (ERA) and EOB's.
  • Apply previously unapplied monies to new charges.
  • Process daily office visit charges.
  • Run collections reports and work with Billing Manager to resolve open accounts.
  • Call patients to collect past due balances.
  • Create and maintain patient payment plans.
  • Opening and distributing daily mail.
  • Respond to requests from insurance companies as needed.
  • Scanning documents as needed
  • Assisting the Business Office as needed.

The salary for this position is estimated to be around $55,000 - $75,000 per year, depending on experience and qualifications. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply.



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