Software Development Specialist
2 weeks ago
As a highly skilled Application Engineer, you will play a crucial role in the design, development, and deployment of large-scale multi-channel contact center applications.
About Us:
Red Oak Technologies is a leading provider of comprehensive resourcing solutions across various industries and sectors. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in need of highly skilled contract, permanent, or project management-based resources.
Job Description:
You will work extensively on Genesys projects for large customers, implementing GVP Solutions, including installation, configuration, testing, and support of the platform. Requirements gathering, writing functional specification documents, and technical design specifications for IVR Applications are also key responsibilities.
Requirements:
To be successful in this role, you should have over 5 years of experience in design, development, installation, configuration, testing, and support of IVR and Genesys applications. Experience with FreeSwitch and preferred integration experience using Java are essential. Additionally, expertise in Genesys installation and configuration from versions 5.x through 8.x is required. Preferred qualifications include a Computer Science Degree and Genesys Certified Professional certification.
Estimated Salary: $120,000 - $150,000 per year
Benefits:
At Red Oak Technologies, we offer a dynamic and inclusive work environment that fosters growth and success. Our benefits package includes comprehensive health insurance, retirement savings plans, paid time off, and opportunities for professional development.
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