Luxury Guest Experience Professional
4 days ago
About the Role
We are seeking a highly skilled and dedicated Luxury Guest Experience Professional to join our team. As a key member of our staff, you will be responsible for delivering exceptional service to our guests, ensuring that their stay with us is memorable and unique.
Job Summary
The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be empowered to take initiative and make decisions that drive guest satisfaction and loyalty.
Key Responsibilities
- Deliver exceptional guest service by anticipating and exceeding guest needs, providing personalized attention, and resolving any issues promptly and professionally.
- Build strong relationships with guests, colleagues, and other stakeholders to ensure seamless communication and collaboration.
- Stay informed about hotel services, promotions, and local attractions to provide accurate information and recommendations to guests.
- Ensure high standards of cleanliness, safety, and quality in all areas of the hotel.
- Contribute to the success of the hotel by participating in training programs, sharing knowledge and best practices, and suggesting innovative ideas to improve guest experience.
What We Offer
In return for your hard work and dedication, we offer a competitive salary of $22.66 per hour, as well as a range of benefits including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.
About Us
MARriott International, Inc. is a global leader in luxury hospitality, with over 100 award-winning properties worldwide. We believe in creating lifelong memories for our guests and providing opportunities for our employees to grow and develop their careers.
Join Our Team
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