Senior Commercial Lines Account Manager

1 week ago


Atlanta, Georgia, United States Jobot Full time
Job Opportunity

We are seeking a highly skilled and experienced Commercial Lines Account Manager to join our team at Jobot. As a key member of our insurance team, you will be responsible for managing a diverse portfolio of commercial clients, providing exceptional customer service, and ensuring that all insurance needs are met.

Key Responsibilities:
  • Manage and maintain a portfolio of commercial clients, including policy analysis, renewals, certificates, endorsements, property, casualty, and commercial proposals.
  • Provide exceptional customer service to clients, responding to inquiries, resolving issues, and ensuring client satisfaction.
  • Develop and implement insurance programs to meet the needs of commercial clients.
  • Collaborate with sales team to identify new business opportunities and expand client base.
  • Review and analyze client's current insurance coverage and needs, making recommendations for changes or enhancements as needed.
  • Prepare and present insurance proposals to clients, clearly explaining coverage details, costs, and benefits.
  • Maintain up-to-date knowledge of industry trends, regulatory changes, and insurance products, applying this knowledge to client service and sales efforts.
Requirements:
  • Minimum of 3+ years of experience in commercial lines account management.
  • Proven experience with customer service, policy analysis, renewals, certificates, endorsements, property, casualty, commercial, proposals.
  • Strong knowledge of commercial insurance products and coverage.
  • Exceptional customer service skills, with the ability to build and maintain strong client relationships.
  • Excellent communication and presentation skills, with the ability to explain complex insurance concepts in clear, understandable terms.
  • Strong analytical skills, with the ability to analyze client insurance needs and develop effective insurance solutions.
  • Ability to work in a fast-paced environment, managing multiple priorities and meeting deadlines.
  • Proficiency in using insurance software and technology.
  • Current insurance license or ability to obtain one upon hire.


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