Partner Success Specialist

3 weeks ago


Reston, Virginia, United States Jupiter Payments Full time

Job Summary:

We are seeking a highly motivated and entrepreneurial-minded individual to join our team as a Partner Success Specialist at Jupiter Payments. As a key member of our sales support team, you will play a critical role in building and maintaining strong relationships with our Sales Agents and company partners.

Key Responsibilities:

  • Build and Maintain Partnerships: Develop and maintain strong relationships with our Sales Agents and company partners, providing exceptional support and guidance to help them grow their business with Jupiter Payments.
  • Support Sales Efforts: Assist Sales Agents in monitoring current sales efforts, informing them about marketing initiatives, and assisting with client paperwork and other administrative tasks.
  • Client Support: Serve as the first point of contact for triaging entry-level questions and concerns from the sales team, escalating to the appropriate internal team(s) as necessary.
  • Relationship Building: Develop strong relationships with each agent to foster long-term partnerships and drive business growth.
  • Outreach and Engagement: Brainstorm and implement new Sales Agent outreach efforts to increase engagement and drive sales growth.
  • Collaboration: Work closely with marketing and leadership teams to align messaging and outbound sales initiatives.

Requirements:

  • Entrepreneurial Mindset: Possess a strong entrepreneurial mindset and a growth-oriented approach to business.
  • Marketing and Sales Experience: Have experience in marketing, sales, customer service, and/or relationship building.
  • Technical Skills: Be proficient in CRM software, spreadsheets, email, calendars, and other organizational platforms.
  • Communication Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with Sales Agents and company partners.
  • Adaptability: Be willing to adapt to a fast-paced and quickly evolving environment, with a strong ability to prioritize tasks and manage multiple projects simultaneously.

What We Offer:

  • Opportunity for Growth: Join a fast-growing fintech organization with opportunities for professional growth and development.
  • Dynamic Work Environment: Work in a dynamic and entrepreneurial environment with a supportive team that values growth and professional development.
  • Competitive Compensation: Receive competitive compensation and benefits package.


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