Guest Experience Coordinator
7 days ago
About the Role
This position involves working at the front desk, handling guest check-ins, check-outs, and resolving any issues that may arise during their stay. You will also be responsible for maintaining accurate records of guest accounts and monies received.
Responsibilities:
- Ensure all guest interactions are friendly, attentive, and helpful.
- Handle cash and credit transactions accurately and efficiently.
- Prepare rooms for occupancy and maintain a clean and organized work area.
- Communicate effectively with colleagues and management to ensure seamless operations.
Requirements:
- A minimum of one year of experience in a related field is required.
- Excellent communication and interpersonal skills are essential.
- Able to work independently with minimal supervision.
Estimated Salary Range: $45,000 - $60,000 per year, depending on experience.
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