Customer Experience Ambassador
6 days ago
Life Time Fitness is a leading wellness resort company seeking a highly motivated and customer-focused Membership Sales professional to join our team.
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and qualifications.
Job Description:
We are looking for an individual who embodies a hospitality mindset and can deliver exceptional customer experiences to our members and guests. As a Membership Sales professional, you will be the first point of contact for members and guests entering our resort, providing a warm welcome and setting the tone for their visit.
You will be responsible for operating as a professional in account maintenance, service delivery, programming insight, and member/guest engagement. This includes maintaining updated knowledge to educate members and guests about club programming, events, pricing, and policies. You will also assist members with account maintenance, processing member needs, changes, and transactions, including program, service, and product payments.
Key Responsibilities:
- Provide exceptional customer service to members and guests
- Maintain updated knowledge of club programming, events, pricing, and policies
- Assist members with account maintenance and process transactions
- Serve as the first point of contact for new member acquisition and member retention interactions
Requirements:
- High school graduate or equivalent
- Minimum 1 year of customer service experience
- Possess effective communication skills
Benefits:
- A competitive salary range of $45,000 - $55,000 per year
- Ongoing training and development opportunities
- A dynamic and supportive work environment
About Life Time Fitness:
We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that by embracing different perspectives and backgrounds, we can build a stronger, more innovative organization that delivers exceptional results.
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