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Healthcare Member Liaison

2 months ago

Escondido, California, United States Neighborhood Full time

Neighborhood Healthcare - Community Health Engagement Coordinator

Neighborhood Healthcare is a dedicated community health organization focused on enhancing the well-being and satisfaction of the populations we serve. We are seeking a Community Health Engagement Coordinator to join our team and facilitate engagement initiatives that assist members in accessing our services and programs.

Key Responsibilities:

  • Implement outreach initiatives to aid members in utilizing healthcare services
  • Relay appointment information to members
  • Monitor and record patient appointments
  • Provide information regarding Medicare enrollment and benefits
  • Collaborate with various departments and teams
  • Document actions in patient medical records
  • Conduct outreach through in-person visits, phone calls, and mail
  • Engage in training programs and professional development opportunities
  • Present health-related concepts to individuals and small groups
  • Gather feedback to enhance healthcare accessibility

Qualifications:

  • Bachelor's degree is preferred
  • Experience in general clerical work and customer service is required
  • Bilingual proficiency in English and Spanish
  • Possession of a valid CA driver's license and proof of auto insurance

If you are committed to advancing community health and possess the necessary qualifications for this position, we welcome your application to join our mission in making a positive impact on the lives of those we serve.