Client Intake Coordinator
4 weeks ago
The World Egg and Sperm Bank is a pioneering leader in the industry since 2004, seeking a dedicated Client Intake Coordinator to enhance our donor intake process. As a critical team member, you will manage initial donor interactions, maintain accurate records, and ensure a smooth and professional experience for all parties involved. This role requires a balance of administrative proficiency, exceptional communication skills, and a keen eye for detail.
Key Responsibilities:- Database Management: Oversee and maintain the database for initial donor screening, ensuring accuracy and completeness.
- Communication: Manage daily email, phone, and text communications with donors, addressing inquiries and providing support.
- Appointment Scheduling: Coordinate and schedule donation appointments, optimizing the donor experience.
- Documentation: Provide and manage necessary paperwork for donors during check-in and assist with additional documentation.
- Administrative Support: Perform other administrative tasks to support the team and ensure smooth operations.
- Bachelor's Degree: Preferred but not required.
- Proven Experience: In a similar administrative role.
- Effective Communication: Verbal and written communication skills.
- Technical Proficiency: Intermediate to expert-level proficiency with MS Office (Word, Excel, PowerPoint).
- Phlebotomy Certification: Or experience in drawing blood.
- Willingness to Train: Willingness to undergo training in Phlebotomy if not already certified, is required.
- Problem-Solving: Ability to address and resolve practical issues efficiently.
- Technical Proficiency: Skilled in using office software and managing data accurately.
- Time Management: Strong organizational skills focusing on managing multiple tasks and meeting deadlines.
- Attention to Detail: High accuracy and attention to detail in all aspects of the role.
- Customer-Focused: Excellent interpersonal skills with a commitment to delivering exceptional service.
- Reliable: Punctual and dependable, with a strong work ethic.
- Adaptable: Flexible and able to adjust to changing priorities and demands.
- Professional: Maintains a polished, professional demeanor at all times.
- Competitive Hourly Rate: Starting at $22.00 per hour.
- Comprehensive Benefits Package: Including 401(k) with matching, dental, health, vision, and life insurance, and paid time off.
- Monday – Friday: 6:00 am – 2:30 pm.
- U.S. Employment Status: Must have U.S. employment status and reside in Arizona.
- Full-Time Position: Position is full-time and in-person.
- Bilingual Skills: Bilingual skills are a plus but not necessary.
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Client Intake Coordinator
3 weeks ago
Phoenix, Arizona, United States The World Egg and Sperm Bank Full timeJob Title: Client Intake CoordinatorAt The World Egg and Sperm Bank, we are seeking a highly organized and detail-oriented Client Intake Coordinator to join our team. This role is responsible for managing initial donor interactions, maintaining accurate records, and ensuring a smooth and professional experience for all parties involved.Key...
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Client Intake Coordinator
3 weeks ago
Phoenix, Arizona, United States The World Egg and Sperm Bank Full timeJob Overview:The World Egg and Sperm Bank is seeking a skilled Client Intake Coordinator to enhance our donor intake process. As a critical team member, you will manage initial donor interactions, maintain accurate records, and ensure a smooth and professional experience for all parties involved.Key Responsibilities:Database Management: Oversee and maintain...
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