Customer Service Expert

3 weeks ago


Phoenix, Arizona, United States Acro Full time

Acro is a dynamic organization seeking a skilled Customer Service Expert to join our team. This role involves providing exceptional service to customers via telephone, resolving Tier 1 level issues, and reviewing taxpayer accounts.

The ideal candidate will have a bias for doing the right thing, a positive attitude, and strong communication skills. In addition to answering incoming phone calls, the successful candidate will be responsible for verifying information, updating key details, and educating taxpayers about online resources and current tax policies.

We offer a competitive salary of $45,000 per year, along with opportunities for growth and development. If you are goal-oriented, organized, and possess basic math skills, we encourage you to apply. Please note that previous experience in fast-paced call centers is required, with a minimum of two consecutive years in a similar role.



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