Director of Experience Design

4 weeks ago


Alpharetta GA USA, United States Verizon Full time
About the Role

Verizon is seeking a highly skilled and experienced Director of Experience Design to lead our Experience Design team. As a key member of our design community, you will be responsible for shaping the future of our customer experience and driving innovation across our product and service ecosystem.

Key Responsibilities
  • Lead and manage a team of designers to deliver best-in-class designs grounded in user, product, technology, and business requirements.
  • Provide strategic guidance and direction to teams to shape the end-to-end customer experience.
  • Advocate for design within the wider Verizon organization and foster a culture of design excellence.
  • Develop and express a point of view on Verizon's industry and contribute thought leadership to the broader design community.
  • Lead performance feedback, reviews, coaching, and direction for direct reports.
Requirements
  • 6+ years of relevant work experience in digital product design.
  • Experience leading a team and managing Agile software delivery environments.
  • Strong expertise in design principles and a portfolio of professional work.
  • Experience working cross-functionally in Fortune 500 companies and contributing to overall product success.
  • Willingness to travel up to 25% of the time.
What We Offer

Verizon offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are an equal opportunity employer and celebrate our employees' differences. If you are passionate about design and want to make a meaningful impact, we encourage you to apply.



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