Safety and Security Associate

2 weeks ago


Philadelphia, Pennsylvania, United States Hampton Inn Full time

Position Overview:

Role: Safety and Security Associate

As a vital member of our team, you will execute protective and enforcement duties with a welcoming demeanor to ensure a secure and safe environment for our guests and staff.

Career Advancement Opportunities:

Potential to progress to Security Supervisor/Manager or Director of Security.

Key Responsibilities:

  • Conduct regular patrols of assigned areas within the hotel.
  • Address disturbances and manage emergency situations effectively.
  • Keep a comprehensive daily activity log.
  • Uphold confidentiality regarding incidents involving guests and employees.
  • Draft incident reports and communicate relevant information to hotel management.
  • Grant access to secured areas for authorized personnel only.
  • Complete incident and accident reports clearly and concisely.
  • Assist guests with room access and escort them as needed.
  • Monitor guest satisfaction and strive to enhance overall service quality.
  • Adhere to sustainability practices aligned with corporate initiatives.
  • Practice safe working habits and comply with safety regulations.
  • Monitor surveillance cameras, if applicable.
  • Assist with luggage and perform bell person duties as required.
  • Execute additional tasks as directed by management.

Qualifications and Skills:

  • High School diploma or equivalent; experience in hospitality or a related field is preferred.
  • Previous experience in security is advantageous.
  • CPR and First Aid certification is a plus.

Benefits and Perks:

  • Competitive compensation for both full-time and part-time roles.
  • Comprehensive Medical, Dental, and Vision Insurance.
  • Generous Paid Time Off.
  • 401k with Company Match.
  • Complimentary Basic Life Insurance.
  • Travel Discounts for employees.
  • Commuter Transit and Parking Benefits.
  • Access to Employee Assistance and Wellness Programs.
  • Opportunities for Educational and Professional Development.
  • Referral Bonus Program.

Work Environment:

  • Flexible work schedule, including potential shifts on holidays and weekends.
  • Physical requirements include standing for long periods, walking, lifting up to 25 pounds, bending, reaching, and climbing stairs.

Core Values:
We believe in the power of our people, striving for excellence, remaining adaptable, and taking ownership of our roles.

Equal Opportunity Employer:
Hampton Inn is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected category.



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