Banking Customer Service Professional

4 days ago


Tinley Park, Illinois, United States PNC Financial Services Group Full time

PNC Financial Services Group is seeking a talented Banking Customer Service Professional to join our team. As a Full-Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.

Responsibilities
  • Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
  • Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, identifies banking opportunities during the customer interaction and refers as appropriate.
  • Performs lobby engagement activities to connect with customers and position PNC products to meet their needs, educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to solve customer's problems.

This role offers a competitive salary range of $43,920 - $54,400 per year, based on market data and individual skills, experience, and education. Benefits include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.



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