Front End Store Manager

2 weeks ago


Livermore, California, United States GRNN CO Full time
Job Overview

As a Front End Closing Manager at GRNN CO, you will be responsible for ensuring a seamless customer experience during closing hours. This role requires a professional and positive attitude, with a focus on providing excellent customer service and training new employees.

Key Responsibilities
  • Customer Service: Greet all customers with a smile and provide prompt, courteous service and assistance.
  • Training and Development: Provide training to new employees to ensure they are equipped to provide excellent customer service.
  • Team Management: Oversee all front-end operations, including cash handling, register reconciliation, and customer service.
  • Performance Monitoring: Monitor employee performance to ensure they are meeting expectations and providing excellent customer service.
  • Communication: Maintain honest, direct, and respectful communications with co-workers and managers.
Requirements
  • Professional Appearance: Portray a professional appearance and be a positive role model for all employees.
  • Time Management: Ability to work all assigned work schedules and comply with all time and attendance policies.
  • Physical Demands: Ability to stand/walk for the duration of a scheduled shift.


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