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Store Director

2 months ago

Livermore, California, United States Max Mara Fashion Group Full time
Job Title: Store Manager

The Store Manager is a key role within the Max Mara Fashion Group, responsible for driving business growth and excellence in store operations. This position requires a strong leader who can motivate and develop a high-performing team, while maintaining a customer-centric approach.

Key Responsibilities:
  • Customer Service: Foster a culture of exceptional customer service, ensuring that clients receive a personalized and engaging experience.
  • Staff Development: Develop and implement training programs to enhance team knowledge and skills, ensuring that staff are equipped to meet sales and KPI goals.
  • Operations: Manage store operations, including inventory control, visual merchandising, and maintaining a strong brand image.
  • Human Resources: Supervise store personnel, ensuring that all company policies and procedures are followed, and create a positive store atmosphere that motivates the team.
Requirements:
  • BA degree or equivalent
  • Minimum 4-8 years of retail management experience, preferably in luxury or high-end retail
  • Strong interpersonal, organizational, and communication skills
  • Able to work independently and collaboratively
  • Proficient computer skills
  • Ability to manage conflict

Max Mara is an Equal Opportunity Employer. M/F/D/V