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Senior Site Reliability Engineer
2 months ago
Company Overview:
Visa stands as a global frontrunner in digital payment solutions, facilitating over 215 billion transactions annually across more than 200 nations and territories. Our commitment is to unify the world through the most innovative, convenient, and secure payment network, empowering individuals, businesses, and economies to flourish.
At Visa, we foster a culture that prioritizes growth, embraces diversity, and values the significance of your contributions. We believe in inclusive economies that uplift everyone, everywhere.
Role Overview:
CyberSource, a Visa subsidiary, is a premier provider of eCommerce payment management solutions. We are seeking a dedicated and skilled professional to join our Operations 2nd Level Applications team. In this pivotal role, you will be tasked with the design, optimization, implementation, and maintenance of robust and scalable infrastructure across AWS, GCP, and our on-premise systems. These infrastructures are crucial to our operations, processing millions of transactions daily for esteemed clients.
Key Responsibilities:
- Lead the architecture, implementation, and oversight of resilient and scalable infrastructures on AWS and GCP.
- Collaborate with various stakeholders to translate business needs into effective cloud-based operational frameworks.
- Design, implement, and enhance infrastructure components and services on GCP/AWS, focusing on compute, storage, networking, and security.
- Establish best practices for deploying and managing applications, databases, and other resources on GCP/AWS.
- Conduct performance tuning and optimization of systems and applications to enhance efficiency and scalability.
- Implement application performance monitoring and proactively address monitoring gaps.
- Manage weekly code deployments to production environments and automate CI/CD pipelines.
- Evaluate infrastructure changes for potential impacts and identify mitigation strategies.
- Serve as a primary contact and advocate for enterprise platform initiatives affecting the service line.
- Provide technical support and mentorship to team members, fostering knowledge sharing and professional growth.
Qualifications:
Basic:
- 10+ years of relevant experience with a Bachelor's Degree, or 7 years with an Advanced Degree, or 4 years with a PhD, or 13+ years of relevant experience.
Preferred:
- 12+ years of experience with a Bachelor's Degree, or 8-10 years with an Advanced Degree, or 6+ years with a PhD.
- Master's in Computer Science or a related engineering field with 5+ years in a highly available Linux environment.
- Extensive experience in architecting and implementing operational infrastructures on Google Cloud Platform and Amazon Web Services.
- Strong expertise in infrastructure as code (IaC) concepts and tools like Terraform or CloudFormation.
- Proven track record in designing and optimizing scalable cloud-based solutions.
- In-depth knowledge of cloud services, including compute, storage, networking, databases, and security.
- Proficient in Shell, Ruby, ReactJS, and Python scripting.
- Familiarity with Swarm and Kubernetes architecture and microservices.
- Strong understanding of Linux systems, databases, and networking concepts.
- Experience with enterprise monitoring solutions.
- Demonstrated strong work ethic and ability to thrive in a fast-paced, collaborative environment.
Additional Information:
Work Hours: Varies based on departmental needs.
Travel Requirements: This role may require travel up to 10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting, requiring the ability to sit and stand at a desk, communicate effectively, and operate standard office equipment.
