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Floor Operations Manager

1 month ago


Sterling Heights, Michigan, United States Flik Hospitality Group Full time

About Flik Hospitality Group

Flik Hospitality Group is a leading provider of hospitality services, dedicated to delivering exceptional experiences to our clients and customers.

Job Summary

We are seeking a highly skilled and experienced Floor Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring optimal customer service and client satisfaction, while providing cost-effective management that meets and exceeds stated expectations.

Key Responsibilities:

  • Ensure seamless customer service and client satisfaction
  • Develop and implement effective operational strategies to drive business growth and profitability
  • Collaborate with unit management to ensure compliance with Company, government, and accrediting agency standards and regulations
  • Lead and motivate a team of associates to achieve exceptional results
  • Perform other duties as assigned

Qualifications:

  • Associate's Degree or comparable experience
  • 3-5 years of relevant experience in hospitality or a related field
  • Proven leadership and management skills, with a track record of success in driving business growth and profitability
  • Excellent communication and interpersonal skills, with the ability to communicate effectively with management, clients, customers, and associates
  • The ability to multi-task and establish priorities, with a strong sense of initiative and urgency

What We Offer:

Flik Hospitality Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.