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Business Data Analyst, Aftermarket Insights

1 month ago


Chicago, Illinois, United States Caterpillar Full time
Career Area:
Business Technologies, Digital and Data

Job Description:
At Caterpillar, we're shaping the world with our innovative solutions. As a Business Data Analyst, you'll be part of our Aftermarket Insights team, responsible for providing a dealer-centric view of end-user part sales to measure services growth.

Key Responsibilities:
  • Analyze and solve business problems using SQL, documenting and testing requirements, customer support, release note content, and training customers and stakeholders.
  • Work with our enterprise, industry, and/or dealer partners to analyze business questions and data to advance the Caterpillar service parts business.
  • Support digital projects that identify linkages and synergies across business units, industries, and/or dealers.
  • Help manage and organize information, dashboards, metrics, and other reports for team members to use with their partners.

Requirements:
  • Typically, four-year Bachelor's degree preferably in Computer Science, Information Systems, Marketing, Communications, Engineering, or related field.
  • Typically, 7+ years of job-related experience, generally in eBusiness, Digital Products, Digital Marketing, Business Intelligence, Data Analysis, or similar.
  • Knowledge of current digital capabilities and technologies to access information, be innovative, solve problems, communicate, participate, learn, and support others in digital spaces.
  • Strong attention to detail in order to spot inaccuracies in coding or data.
  • Proven communication skills, both written and verbal, including the ability to partner and build relationships across all levels of the organization from team members to executive management.

What You Will Get:

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact, and do the work that really matters. Join Us.

Additional Information:

This position has the option to be based out of either our Chicago, IL or Peoria, IL offices with a flexible hybrid work environment. Visa Sponsorship is not available for this position. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment/careers. Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.