Business Data Analyst, Aftermarket Insights
3 weeks ago
We are seeking a highly skilled Business Data Analyst to join our Aftermarket Leads and Insights department at Caterpillar. As a Business Data Analyst, you will play a critical role in analyzing business questions and data to advance the Caterpillar service parts business.
Key Responsibilities- Analyze and solve business problems using SQL, documenting, and testing requirements, customer support, release note content, and training customers and stakeholders.
- Work with our enterprise, industry, and/or dealer partners to analyze business questions and data.
- Supports appropriate team members in driving and/or deploying digital execution within the framework of aftermarket enterprise tools, processes, and strategies.
- Helps manage and organize appropriate information, dashboards, metrics, and other reports for team members to use with their partners.
- Supports digital projects that identify linkages and synergies across business units, industries, and/or Dealers.
- Typically, four-year Bachelor's degree preferably in Computer Science, Information Systems, Marketing, Communications, Engineering, or related field.
- Typically, 7+ years of job-related experience, generally in eBusiness, Digital Products, Digital Marketing, Business Intelligence, Data Analysis, or similar.
- Knowledge of current digital capabilities and technologies to access information, be innovative, solve problems, communicate, participate, learn, and support others in digital spaces.
- Strong attention to detail in order to spot inaccuracies in coding or data.
- The ability to demonstrate digital capabilities and basic product support experience.
- Proven communication skills, both written and verbal, including the ability to partner and build relationships across all levels of the organization from team members to executive management.
- Knowledge of Caterpillar Dealer systems and processes.
- Typically, 3+ years of experience in design and prototyping dynamic views and visualizations for large and complex data sets in Tableau and/or Power BI.
- Practical experience delivering production deployed solutions.
- Self-starter and driven while working well in a team environment.
- Create innovative solutions to solve business problems.
- Experience with data structures principles.
- Strong knowledge of SQL, DevOps, Excel, Alteryx, Snowflake.
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed to a reduced-carbon future.
Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
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