Executive Director

7 days ago

Pittsburgh, Pennsylvania, United States Five Star Senior Living Full time
About the Role

We are seeking an experienced Executive Director to lead our senior living community in operational management, goal setting, and long-term growth. The successful candidate will provide comprehensive leadership, manage a team of professionals, and ensure outstanding attention to detail in resident care and wellbeing.

Key Responsibilities
  • Community Management and Communication
    • Partner with regional, divisional, and corporate leadership on short and long-term planning for the community, including supporting and implementing change management initiatives.
    • Responsible for hiring, training, coaching, developing, and motivating team members across all functional areas, while providing regular performance feedback.
    • Assess and manage staffing levels appropriate to occupancy to ensure the needs of the community and residents are met while adhering to budgetary requirements and fiscal health of the community.
    • Partner and consult with regional and divisional Human Resources regarding team member-related matters, including performance, disciplinary, and termination matters, to align with Five Star policies.
    • Keep Regional Director of Operations informed of activities, needs, and problems.
  • Regulatory Compliance
    • Ensure compliance with state and federal regulations applicable to the facility and work with department heads or corporate legal as needed.
    • Prepare and present reports as required by regulatory agencies and the Five Star corporate office.
  • Resident Experience Oversight
    • Ensure a positive resident experience by building relationships with residents and setting exceptional standards for team performance.
    • Foster a smooth functioning, efficient operation through the timely and effective resolution of grievances from residents, families, and/or staff.
    Requirements
    • Experience and Education
      • Bachelor's degree and Administrator's license/certification per state requirements.
      • Passion for working with seniors.
      • Prior experience as a General Manager, Executive Director, or Administrator within the healthcare industry.
      • Demonstrated management experience with direct supervision of a team of at least 10, including hiring, coaching, performance management, and daily operations supervision.
      • Demonstrated financial acumen, including deep familiarity with financial reporting, P&L statements, labor modeling, and controlling EBITDA.
      • Experience in sales and marketing, identifying and building local relationships to drive business.
      • Computer proficiency, knowledge of Microsoft Office suite of products, and Adobe Acrobat.

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