Field Operations Manager

1 week ago


Denver, Colorado, United States Aftermath Full time
About the Role

We are seeking a highly skilled and compassionate Field Supervisor to join our team at Aftermath Services. As a Field Supervisor, you will play a critical role in leading our team of biohazard remediation professionals in providing exceptional service to our clients during times of tragedy.

Key Responsibilities
  • Supervise the successful completion of jobs, ensuring high-quality service and customer satisfaction.
  • Actively assist our team in various bioremediation projects, providing a thorough understanding of the client's needs.
  • Accurately estimate, recommend, and advise on project scopes, manage cleanups, and handle necessary paperwork.
  • Lead on-site customer interactions with empathy and professionalism, providing high-quality service and ensuring customer satisfaction throughout the biohazard remediation process.
Requirements
  • Must be 18 years of age or older.
  • Must have a valid Driver's License and acceptable Motor Vehicle Record.
  • Must reside locally and be able to respond to the shop within one hour of receiving a service call.
  • Must have a minimum of 2 years of supervisory experience, preferably in biohazard remediation, construction, demolition, restoration, or a related field.
  • Must have demonstrated leadership experience, preferably in a technical or field service environment.
  • Must possess strong organizational, communication, and problem-solving skills.
Preferred Qualifications
  • IICRC S540 certification or equivalent in biohazard remediation.
  • XActimate experience.
  • Proven experience in leading teams in restoration, mitigation, remediation, or construction.
  • Customer service experience and military personnel are highly valued.
  • Exceptional communication skills and a track record of successful community engagement and outreach.
  • Proficient in Microsoft Office Applications and relevant software.
About Aftermath

With over 60 regional offices and over 100 mobile units located across the country, Aftermath Services is the nation's largest biohazard remediation and trauma cleanup company. For over 25 years, Aftermath has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events.



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