Customer Experience Specialist

1 week ago


Oxford, Maine, United States BB Development LLC Full time
Job Description: Customer Experience Specialist

About Us
At BB Development LLC, we're committed to delivering exceptional customer experiences across our food and beverage establishments. As a Customer Experience Specialist, you'll play a vital role in creating memorable moments for our guests.

Responsibilities
• Greet and engage with guests in a warm and welcoming manner
• Respond to guest inquiries and resolve issues promptly and professionally
• Collaborate with colleagues to maintain a clean and safe working environment
• Participate in ongoing training and development to enhance product knowledge and service skills
• Maintain accurate records of guest interactions and feedback

Requirements
• Previous experience in customer-facing roles, preferably in the hospitality industry
• Excellent communication and interpersonal skills
• Ability to remain calm and composed in high-pressure situations
• Basic math skills and accuracy with cash handling
• Availability to work flexible hours, including evenings, weekends, and holidays

Estimated Salary: $28,500 - $38,500 per year based on experience and location.

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