Prepared Foods Order Coordinator

We are seeking a highly skilled and detail-oriented Prepared Foods Order Writer to join our team at Whole Foods Market - Williamsburg. As a key member of our prepared foods department, you will be responsible for purchasing and replenishing food products, monitoring inventory control, and participating in regional programs for purchasing and promotions.

• Purchase and replenish food products through proper buying procedures, ensuring timely and accurate delivery.
• Monitor and act upon open PO reports for both purchases and credits, maintaining accurate records and resolving issues promptly.
• Control spoilage and shrink, achieve turn goals, and participate in inventory management to optimize product availability and minimize waste.
• Complete spoilage, sampling, temperature, and sweep worksheets as required, maintaining accurate records and adhering to quality standards.
• Assist with counter service and cooking as scheduled or as necessary, providing excellent customer service and maintaining a clean and safe working environment.
• Communicate with the kitchen manager/chef and team leader on ordering needs and issues, ensuring seamless collaboration and effective inventory management.
• Maintain positive working relationships with vendors, negotiating prices and ensuring timely delivery of products.
• Work with the team leader or assistant team leader(s) to cost recipes, ensuring accurate pricing and profitability.
• Oversee customer special order procedure, ensuring timely and accurate fulfillment of customer requests.
• Support leadership in conducting inventories, maintaining accurate records and ensuring compliance with quality standards.
• Maintain financial profitability by meeting and exceeding purchasing and sales targets, ensuring optimal product availability and minimizing waste.
• Arrive to work station on time, appropriately groomed, dressed, and ready to work, working all scheduled shifts and attending required trainings and meetings.
• Provide excellent customer service, addressing customer needs in a timely and effective manner, and modeling suggestive selling techniques.
• Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product, ensuring optimal product availability and minimizing waste.
• Follow and comply with established procedures, including weights and measures, health and sanitation, and safe work practices, maintaining a clean and safe working environment.
• Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment, maintaining equipment in accordance with WFM cleanliness and safety standards.
• Perform opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing.
• Immediately report safety hazards and violations, ensuring a safe working environment for all team members.

• Extensive product knowledge, including production, distribution, seasonal availability, advances, and trends.
• Ability to create and negotiate price bids, ensuring optimal product availability and minimizing waste.
• Familiarity and/or willingness to learn about products, nutritional information, and other areas of study, ensuring accurate and effective communication with customers and team members.
• Working knowledge and application of all prepared foods merchandising expectations, ensuring optimal product availability and minimizing waste.
• Complete understanding of WFM margin program and profitability, ensuring accurate and effective pricing and inventory management.
• Ability to educate team on product knowledge and convey enthusiasm, ensuring accurate and effective communication with customers and team members.
• Strong basic math skills, ensuring accurate and effective inventory management and pricing.
• Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems, ensuring efficient and effective communication and inventory management.
• Strong to excellent communication skills and willingness to work as part of a team, ensuring accurate and effective communication with customers and team members.
• Ability to deliver information in a clear and respectful manner to fellow team members, customers, and vendors, ensuring accurate and effective communication.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and team members, ensuring excellent customer service and a positive working environment.
• Ability to follow directions and procedures, effective time management and organization skills, ensuring accurate and effective inventory management and pricing.
• Passion for natural foods and the mission of Whole Foods Market, ensuring a positive and productive working environment.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency, ensuring accurate and effective inventory management and pricing.
• Understanding of and compliance with WFM quality goals, ensuring accurate and effective inventory management and pricing.

• 1+ years of buying/merchandising experience, ensuring a strong foundation in inventory management and pricing.

• Must be able to lift 50 pounds, ensuring safe and effective lifting and handling of products.
• In an 8-hour workday: standing/walking 6-8 hours, ensuring safe and effective movement and handling of products.
• Hand use: single grasping, fine manipulation, pushing, and pulling, ensuring safe and effective handling of products.
• Work requires the following motions: bending, twisting, squatting, and reaching, ensuring safe and effective movement and handling of products.
• Exposure to FDA-approved cleaning chemicals, ensuring a safe and healthy working environment.
• Exposure to temperatures: 90 degrees Fahrenheit, ensuring a safe and healthy working environment.
• Ability to work in wet and dry conditions, ensuring safe and effective movement and handling of products.
• Ability to work a flexible schedule, including nights, weekends, and holidays as needed, ensuring a positive and productive working environment.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery, ensuring safe and effective use and maintenance of equipment.
• May require use of ladders, ensuring safe and effective use and maintenance of equipment.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.