Shift Supervisor

4 weeks ago

Oneonta, New York, United States AutoZone Full time

AutoZone is seeking a highly skilled Shift Supervisor to join our team. As a Shift Supervisor, you will play a critical role in leading company initiatives and ensuring maximum productivity in our stores. You will be responsible for training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures.

Key Responsibilities:

  • Assist the Store Manager with supervising, training, and developing store personnel.
  • Assume responsibility for the store operation and commercial department in the Store Manager's absence.
  • Assist with management of the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised.
  • Delegate and ensure store merchandising tasks are completed in a timely manner.
  • Operate cash registers and follow established cash handling duties.
  • Ensure all company policies and loss prevention procedures are followed.
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives.
  • Maintain a safe working environment and ensure AutoZoners are implementing safety practices.
  • Monitor cash flow, inventory, and security control.
  • Maintain sales productivity, store appearance, and merchandising standards.
  • Conduct and review all opening and closing procedures.
  • Manage emergency situations and conduct proper emergency procedures.
  • Follow proper accident procedures.
  • Provide feedback regarding AutoZoner performance to the Store Manager.
  • Assist with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment.
  • Address customer concerns and resolve them with a goal of turning a complaint into a compliment.
  • Process returns and effectively manage inventory.
  • Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
  • Motivate AutoZoners to provide excellent customer service, enhance productivity levels, and market products to enhance sales and profits.

Requirements:

  • High School diploma or equivalent.
  • ASE Certified preferred.
  • Demonstrates a high level of integrity.
  • Excellent communication and decision-making skills.
  • Ability to drive customer service.

Benefits at AutoZone:

  • Competitive pay.
  • Unrivaled company culture.
  • Medical, dental, and vision plans.
  • Exclusive Discounts and Perks, including AutoZone In-store discount.
  • 401(k) with Company match and Stock Purchase Plan.
  • AutoZoners Living Well Programs for mental and physical health.
  • Opportunities for career growth.

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